All members of the general public who have a concern regarding patient safety or quality of care are encouraged to contact the hospital administration for resolution at: (864) 833-9151.
All members of the general public have the right to contact The Joint Commission directly if they have a patient safety or quality of care concern that the hospital has not addressed. You may send your complaint by e-mail, fax or mail to the below addresses:
Fax: The Joint Commission, (630) 792-5599
If you have questions about how to file your complaint, you may contact The Joint Commission toll free at 1-800-994-6610, 8:30 a.m. to 5 p.m. Central Time.