
All members of the general public who have a concern regarding patient safety or quality of care are encouraged to contact the hospital administration for resolution at: (864) 833-9151.
All members of the general public have the right to contact the Joint Commission on Accreditation of Healthcare Facilities directly if they have a patient safety or quality of care concern that the hospital has not addressed. You may send your complaint by e-mail, fax or mail to the below addresses:
E-Mail: complaint@jcaho.org
Fax: Office of Quality Monitoring, (630) 792-5636
If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U. S. telephone number (800) 994-6610, 8:30 a.m. to 5 p.m. Central Time.