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Rate hospital
Percent responding 9 or 10 on a 10 point scale.
Communication with nurses
Percent responding Always to how often nurses communicated well with patients.
Communication with physicians
Percent responding Always to how often physicians communicated well with patients.
Communication about medications
Percent reposnding Always to how often hospital staff explained about medicines before giving them to patients.
Responsiveness of hospital staff
Percent responding Always to how often patients recieved help quickly from hospital staff.
Pain management
Percent responding Always to how often patients' pain was controlled well.
Room cleanliness
Percent responding Always to how often the patients' rooms and bathrooms were kept clean.
Quiet at night
Percent responding Always to how often the area around the patients' rooms was quiet at night.
Discharge instructions
Percent responding Always to patients given information on what to do during their recover at home.
Willingness to recommend
Percent responding Yes definately reccomend this hospital to others.
